Privacy Policy

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Privacy Policy

Last Updated: 8 August 2024

1. Introduction

Ash Morley Coaching ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website, services, or engage with us in other ways. It also outlines your rights and how you can exercise them.

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, postal address, and any other information you provide when you contact us or sign up for our services.
• Financial Information: Payment details, billing address, and transaction history.
• Technical Information: IP address, browser type, operating system, device information, and other usage data collected automatically when you visit our website.
• Marketing Preferences: Information regarding your preferences for receiving marketing communications from us.

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services.
• Process and manage your orders or inquiries.
• Communicate with you, including sending updates, marketing, and promotional materials.
• Comply with legal obligations, resolve disputes, and enforce our agreements.
• Analyze and understand how our services are used, enhancing user experience.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill our contractual obligations to you.
• Consent: Where you have provided consent, such as for marketing communications.
• Legal Obligations: To comply with legal and regulatory requirements.
• Legitimate Interests: To pursue our legitimate business interests, such as improving our services and protecting our legal rights.

5. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, hosting, and marketing.
• Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new owners.
• Legal and Regulatory Authorities: Where required by law, or to protect our legal rights.

We do not sell your personal information to third parties.

6. International Transfers

Your personal data may be transferred to, and processed in, countries outside of the UK. Where such transfers occur, we will ensure that appropriate safeguards are in place to protect your data, such as relying on standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or damage. However, please be aware that no method of transmitting information over the internet or storing information is completely secure.

8. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When we no longer need your data, we will securely delete or anonymize it.

9. Your Rights

Under the UK GDPR, you have the following rights:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can ask us to correct any inaccurate or incomplete data.
• Erasure: You can request the deletion of your personal data in certain circumstances.
• Restriction: You can ask us to limit the processing of your data in certain situations.
• Data Portability: You can request the transfer of your data to another controller.
• Objection: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.
• Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.

To exercise your rights, please contact us at [Your Contact Information].

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and deliver targeted advertising. For more information, please refer to our [Cookie Policy].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ash Morley Coaching

Email: ashmorley@amsportsandfitness.com